18 December 2025 Punjab Khabarnama Bureau : A suo motu case has been registered against the management of Lulu Mall following an incident in which actor Nidhhi Agerwal was allegedly mobbed by an unruly crowd during a public appearance. The incident has sparked widespread outrage and raised serious questions about crowd control, event planning, and public safety at large commercial venues.
According to police officials, the case was initiated after videos surfaced showing the actor struggling to move amid a dense crowd, with security personnel appearing overwhelmed. Authorities said the situation could have escalated into a major safety hazard, prompting them to take immediate action without waiting for a formal complaint.
Nidhhi Agerwal, who was attending a promotional event at the mall, reportedly found herself surrounded by hundreds of fans within minutes of her arrival. Eyewitnesses stated that despite visible distress, the crowd continued to surge forward, making it difficult for her security team to ensure safe passage. The chaos forced organizers to cut short the event.
Police sources said preliminary investigations suggest inadequate security arrangements and poor crowd management by the mall authorities. The failure to anticipate large footfall and deploy sufficient trained personnel has been cited as a key reason for the dangerous situation that unfolded.
Following the incident, law enforcement agencies reviewed CCTV footage and social media clips to assess the sequence of events. Based on initial findings, a suo motu case was filed under relevant sections related to negligence and endangering public safety. Officials stressed that such measures are necessary to prevent similar incidents in the future.
The incident has reignited debate over celebrity appearances in public spaces and the responsibility of venue management to ensure safety. Experts note that malls often attract massive crowds, and any high-profile event requires meticulous planning, coordination with police, and clearly defined emergency protocols.
Sources close to the actor said Nidhhi Agerwal was visibly shaken by the experience but escaped without physical injury. However, concerns were raised about the psychological impact of such incidents on public figures, especially when crowd behavior turns aggressive or uncontrollable.
Public reaction on social media has been swift, with many users condemning the lack of security and calling for stricter regulations for public events. Several celebrities and industry insiders also voiced support for the actor, emphasizing the need for accountability and safer environments.
Mall management, meanwhile, is expected to submit an explanation to authorities. While no official statement has been released, sources indicate that internal reviews are underway to assess lapses in planning and execution. Legal experts suggest that the case could lead to penalties or mandatory safety reforms if negligence is established.
Police officials reiterated that the action is not meant to single out any individual or organization but to send a strong message about public safety. They emphasized that commercial establishments hosting large gatherings must prioritize crowd control measures, including adequate barricading, trained security staff, and coordination with local law enforcement.
The incident also highlights a broader issue of fan behavior at celebrity events. While enthusiasm is natural, experts stress that uncontrolled crowds pose risks not only to celebrities but also to the general public. Awareness campaigns and stricter enforcement of safety norms are increasingly being viewed as essential.
As investigations continue, authorities have assured that further action will be taken based on findings. The case serves as a reminder that safety lapses at public venues can have serious consequences and that preventive measures are crucial in avoiding potential tragedies.
Summary
Police have booked a suo motu case against Lulu Mall management after actor Nidhhi Agerwal was mobbed during a public event, citing security lapses and inadequate crowd control measures.